The Incredible Christmas Place, at the foothills of the Smoky Mountains, is the premier destination for Christmas gifts and collectibles, designer-themed Christmas Trees, novelty and traditional Christmas Lights, hundreds of Personalized Ornaments, and all your favorite Holiday brands like Department 56, Lemax, Christopher Radko and many more!

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Featured Brands

As an Authorized Retailer for Department 56 we offer the best selection in Christmas Villages, Snowbabies, Possible Dreams Santas, Christmas Decorations, and more.

Christopher Radko
The finest handcrafted glass Christmas ornaments featuring traditional holiday classics such as Santa Claus, snowmen, stockings, Christmas trees and religious inspirations to design.

The Village Collection features a Canterbury Farms Eggnog Factory, a North Pole Observatory, plus traditional Victorian cityscapes, countryside towns, snowy ski villages and more.

Mark Roberts
Browse our huge selection of Limited Edition collectible Fairies, Santas, Elves and other Fairy items. Exquisitely detailed flexible and posable, heirloom quality and timeless in nature.

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Best Selling Products

Elf on the Shelf

Elf on the Shelf figurine.  Bring magic to your Holiday with the elf that visits with Santa each night at the North Pole while your child sleeps.

Darth Vader Nutcracker

The perfect gift for any Star Wars fan on your list this Christmas.

30 Inch Princess Wreath

Deck the halls with this 30 inch Princess Wreath. Prelit with 50 lights. Ready to plug-in and light up your Holiday.

Personalized Gift

Make your Christmas memorable by giving a special gift this year. Free Personalization.

Christmasopoly Board Game

Christmasopoly Board Game

Played the same way as Monopoly. You will be collecting Christmas properties, buying presents, and trading for Christmas trees.

1000 Christmas light set

1000 Multicolor Light Set

1000 multicolor lights on a 73.8 ft cord with 9.8 ft lead and 1/2 inch spacing between each light European-Designed LED Christmas Lights.

Ivory Aqua Flame Candle

Made from real wax, the AquaFlame flameless candle fountain is lighted with LED lights and features a high quality water fountain with dry run protection.

Holy Family Nativity Set

No Christmas is complete without a nativity.  Set includes 4 pieces, measures 18 inches high.

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About Christmas Place

We are celebrating 30 years and have grown into the South’s largest Christmas shopping village, located in the foothills of the Smoky Mountains.

Guests experience the spirit of Christmas with every visit to our store, delighting in displays of over 60 designer-themed Christmas Trees, a wide selection of novelty and traditional Christmas Lights, hundreds of Personalized Ornaments, and everything else they might need or want to celebrate the holidays! LEARN MORE ›


2470 Parkway Pigeon Forge, TN 37868
(800) 445-3396

Store Hours (EST)

Sunday:9:30am- 6pm
Monday:9:30am - 6pm
Tuesday:9:30am - 6pm
Wednesday:9:30am - 6pm
Thursday:9:30am - 6pm
Friday:9:30am - 6pm
Saturday:9am - 9pm

Special Days

Easter: 11am-6pm
Thanksgiving Day: Closed
Christmas Eve: Close at 5PM
Christmas Day: Closed

NOTE: Any changes to store hours will be announced at 800-445-3396.

Amazing Christmas store. We come here every year to have pictures with Santa around the end of November. The lines to see Santa during that time are very short. Huge selection of ornaments and Christmas decor. Kids can write a letter to Santa and Santa will send an email back. We received an email from Santa on Christmas Eve and my daughter was amazed. Their Santa Claus is very authentic looking. We love to come here and can't wait to return next more
Aprile Mazey
23:01 25 Dec 16
I absolutely love the Christmas Place!!! You have to at least go in and walk around if you are in Pigeon Forge and love Christmas!!! The Santa there is one of the best I have ever seen! I get 3 ornaments there every year and they personalize them with names and dates free (but please give the employee a tip!) They really do an awesome job! I get one for each of my kids and a family ornament. Don't worry if you don't live in Sevier County you can order them online and they will personalize them and ship them to you! They also give a Sevier County discount!!read more
Angie Perry
13:35 22 Feb 17
Great place with a huge selection and good service! The woman who personalized our ornaments was awesome and did an amazing job. We return every year!read more
Simone Hackney
23:58 29 Dec 16
Always a great place to visit anytime of year. Always gets you ready for the Christmas season. If you want Christmas decor, this place will have it!read more
Riley 06
11:20 20 May 17
Such a wide selection of everything Christmas. They have other items other than Christmas as well so there's something for everyone. Love the free personalization on the ornaments. They always do such a great job. read more
Sarah Greer
02:44 14 Jun 17
One of my Favorite places in Pigeon Forge. Always go and visit for every vacation.
Jamie&Lumi Sexton
15:22 25 Jul 17
Loved the entire experience. Can't wait to return!
Pat Huene
22:20 26 Jul 17
Now this is a Christmas shop. When I came in here, it felt like it was almost Christmas, and it was August. There was a huge selection of Christmas decorations and even Christmas gifts. My mom came out with a bunch of ornaments that she bought. Mrs. Claus' Candy Kitchen was expensive, but everything was great. One part I enjoyed was the nativity scene, which I enjoy the most about Christmas because of it being the true meaning of more
James Beach
00:57 03 Aug 17
nice shops friendly staff! we had a blast in the whole store! dont miss out on the fudge in the snack bar there!! i had the most delightful watermelon fudge.. who knew it would be that more
Matthew Peavy
17:34 04 Aug 17
They make it feel like Christmas all year long. And what a variety of Christmas products. This is a must stop every time we go to Gatlinberg. read more
Doug Thienpont
22:31 13 Aug 17
The place is huge and you can spend hours looking at everything! One of my favorite placesIn Tennessee and in the country! A must go and the people there are so nice! read more
Damian Flyte
14:31 10 Sep 17
Very fun store. You can even see Santa anytime of year. Anything Christmas decoration can be bought here. My favorite part was the ceiling with Santa and the reindeer flying through the more
21:35 01 Oct 17
Room after room of Christmas decorations and Christmas trees. You should be able to find anything you would want for more
Fay Henderson
19:10 03 Oct 17
Spent 2 hours exploring. So much to choose from. Santa's helpers were knowledgeable and very helpful. Definitely will return many times. Awesome more
Karen Fredin
21:14 23 Oct 17
Awesome store, tried to get some early Xmas shopping done and found exactly what I needed pretty easily. It's a bit pricey but what can you expect going to a store that only sells Xmas more
Anthony Hernandez
19:31 05 Nov 17
It's a very nice store with tons of Christmas everything to buy and great pictures. The staff are helpful and friendly. It's busy but to be more
Julian Abrams
17:04 06 Nov 17
Oh my! This place is awesome. I could spend days in there. Great staff. Fun fun
Ali Smith
01:54 23 Nov 17
This place is absolutely beautiful they have everything imaginable for Christmas from decorating. Most of the stuff or very helpful but Miss Pam REED is the best hands down. She is very knowledgeable of the store she will personally take you exactly where you need to be in make sure you were taken care of and not rush off like most of the othersIf you come here you must check her outread more
Jeremy Sessions
21:01 26 Nov 17
I absolutely LOVED it. I had a smile on my face nearly the entire time I was in the shops. It was beautiful and I honestly loved the layout and everything about it. However, I have one major concern... Many things we're waaaaaaay overpriced. Keep in mind, some things were very reasonable and we even bought an elf, an ornament, some bells, some lights, and some toys. However, some of the merchandise was absolutely ubsured! For example, there was a small stuffed elf that was almost $40! While not everything was this way, I certainly believe that at least some of the ridiculously priced items could be lowered. Despite this, it was an absolute joy to be there and the service was outstanding. Keep it up and I hope that we can come back again next time we are in pigeon forge!read more
TLK 27
02:12 27 Nov 17
I died and went to Christmas heaven!We were spellbound when we walked into the store and every inch of the place was commercially Christmas as can be. The outdoor lights caught our attention and we walked in to check out the place. We're so glad we went in. There's nearly everything and anything you might be looking for in your list of decoration and gifts for Christmas. I wish it were any closer to home and we'd go stay in the store for as long as we can!read more
01:33 27 Nov 17
I absolutely love coming every year to see and shop at the Christmas Place in Pigeon Forge. This store has the most beautiful Christmas displays and it is a huge store. If you can't find what you're looking for here at the Christmas Place then it can't be found. I buy personalized Christmas ornaments for next year's Christmas tree every year. To avoid the huge crowds, this year we went shortly after the store opened. There were not many people shopping so we had no trouble getting our ornaments personalized and out of the store quickly. This store is one of those places that even if you don't buy anything it's worth walking through the store to see the beautiful trees and displays they have. This store is open more
Bonnie Turner
16:52 21 Dec 17
Took the kids to visit Santa to day. He was thr sweetest. Had a good discussion about Star Wars the last Jedi with my son. It was great. A very sweet man entertained my youngest daughter with magic tricks and the whole place is just glorious. We love, love, love this place. We have been coming since my oldest son was 6 months old. His now 20!read more
Michelle Wright
17:31 22 Dec 17
This place is absolutely beautiful. The lights here are the prettiest I have ever seen. Well worth a visit and you might just find something you would like to purchase for yourself or as a more
Phyllis Copas
01:30 31 Dec 17
This place is amazing. It's Christmas all year long here. Gift shops, a goodies shop, and a plethora of Christmas decorations & decor. There is even a section where you can buy family ornaments and have them personalized for free. Expect to spend a minimum of an hour here, and I highly recommend the Christmas tree room - its magical! Not sure if they do it year round or not, but they were doing photos with Santa when we went the Friday before Christmas!read more
Jessi Perkins
03:54 25 Jan 18
Just amazing place to visit while on vacation. The new LED Christmas lights are awesome, kinda pricey but we'll worth it. All kinds of decoration here and Santa visits often. Be sure to check this place out on your next visit to Pigeon Forge, Tennessee!read more
Todd Heil
20:45 10 Feb 18
Family favorite! Wonderful place to walk through! Of course... Many great things to buy! We have a tradition going every year we buy and personalize an ornament!read more
Doug Mallory
20:30 10 Mar 18
This is a very lovely store to visit around the Christmas holiday. They have an in the cross the street that is so beautiful. They also have an ice cream shop and a boutique store. The Christmas Store itself is loaded with all types of Christmas decorations that are just absolutely beautiful. It's in Pigeon Forge Tennessee. If you get a chance you must go more
Darlene Riley
21:01 29 Mar 18
I love this place!! Everyone is so friendly and warm. The decorations are amazing. I had a decoration personalized for my tree this year with all of my grand babies names and the year on it. I could shop here every day!!read more
Tara Pitts
20:39 03 Apr 18
This is one of our favorite places to go in Gatlinburg. We usually always pick out a Christmas ornament while we're up there. If you have never been I definitely recommend this place, especially if you like more
Michael Richardson
20:27 03 Apr 18
My wife just loves Christmas stores. So, I kind of surprised her by stopping in (she was unaware that this place existed). We spent probably more than a hour inside. We travel to this area often and I am sure it will always be on our to-do list. It's a great place to find all your Christmas decorations. It has several different rooms displaying various themes. Sure to please just about anyone's more
Tim Jevyak
15:11 21 Apr 18
Very large store. A great variety of Christmas ornaments and Christmas related items. We spent almost 2 hours in the store. Got several items. Some stuff is a bit pricey. But all in all a great placeread more
Dan Rieks
13:00 06 May 18
What an incredible place. Christmas all year. Room after room - display after display. So many lights, trees and things that just put you back in the Christmas spirit any time of the year. Don't miss the opportunity to visit during your stay in the Smokies, even if it is the middle of summer. Highly recommended!!!read more
Scott Murphy
16:00 21 May 18
OH MY CHRISTMAS!!!! This place is like stepping into the North Pole! EVERYTHING CHRISTMAS!!! Department 56 , personalized ornaments, toys and just so on and on!!! Please if you ever go to PIEGON FORGE and love Christmas please stop and go in there!!! I would love to work there it's just so beautiful and amazingread more
Jessica Rudder
15:35 22 May 18
If you're a Christmas person, The Incredible Christmas Place is HEAVEN!TONS of inventory, beautiful decorations, extremely friendly staff... They have a lot to offer!Get some fudge, and head down to the river behind the parking lot and sit/eat, enjoy the water with the ducks/geese!read more
Jonathan Guthrie
17:10 26 Jun 18
This place is incredible!! The store is so big you could literally get lost in it. There are different themes of Christmas decor which I love because everyone has a different theme. If you are a Christmas fan this store is just for you!read more
Angie L
03:44 28 Jun 18
If you want CHRISTMAS this is your store. Everywhere you eye looks you see CHRISTMAS . it's beautiful. You come out of here believing. Santa's , snowmen, painted snow scenes, angels, glass, ceramic, you name it they got it. Well known to some I never heard of. So breath taking. Stop by & enjoy the feeling of being a kid more
Char Lee
14:24 18 Jul 18
Adore this Christmas shop - never have seen a better one! It's almost overwhelming with all their choices but very exciting to just stroll through and gaze at everything they have to offer. They have ornaments that are over the top and fantastic artificial trees and all sorts of Christmas villages and pieces, lots of dishes, tablecloths, placemats, and wreaths, and lights. You cannot be disappointed visiting here! You might get a little lost on your 1st visit, but you will even enjoy that! They also offer engraving services for many items. There is an adorable mini train village outside too which is fun to watch. And don't forget to pick up fudge or icecream at the adjacent shoppe. It isn't cheap here and prices don't drop by much after Christmas day if at all. This is the place to visit for unique Christmas decor more
Kimberly Dickert
09:07 21 Jul 18
It was a beautiful place. You could find anything that you could possibly want in the. When I was there they had a live performer in there dressed as Santa and sang too. He was very entertaining for both young and old. They were very helpful pointing you in the right direction for anything that you needed. I would recommend anyone looking for that something special for Christmas to stop in and check them out. You won't be sorry that you more
Allen Johnson
03:05 10 Sep 18
They have everything you could think of and then some. Great selection for all tastes. Definitely worth a visit.
Angie Whitley
13:38 28 Sep 18
Absolutely beautiful.. Everything you could possibly need or want to decorate for Christmas... Great customer service.. Things are price but gorgeousread more
Amanda Peterson
01:11 04 Oct 18
Very neat place to go. Big selection. We came here in September of 2018 on our honeymoon and got our first custom ordainment. By far some talented people!read more
Evan Jones
17:36 10 Oct 18
I love this place! I always find the perfect ornaments to give my coworkers (all 20 plus of 'em) at a reasonable price. It's also a pleasure having ornaments personalized for those special people in my life. Whenever l go to Pigeon Forge, l make it a point to drop more
Felicia Thomas
03:57 13 Oct 18
Love this place! They have so much Christmas merchandise! We make sure to stop here every year we come. We have ornaments starting from our first year of marriage. It's fun looking at our tree and seeing how our family has grown!read more
Stacy Cochran
14:39 25 Oct 18
Been visiting the Christmas place for 15 years. We really enjoy looking at all the decorated trees. They have some of the most amazing ornaments and Christmas bulbs. You could spend the entire day there wonderful place to more
Holden Chandler
08:29 01 Nov 18
So many things in this store. Great place to get just about anything you would like for a Christmas set up. I've never seen a bigger Christmas store. It was great. A lot of cute Christmas scene to create. Check it out!read more
Jennifer Maurice
14:16 07 Nov 18
This is one of my favorite all time stores. It just makes you feel good inside..even if you stop by in the summer. The selection of everything Christmas like no other! They have everything from a Christopher Radko room to craft supplies to do it yourself. There are even beautiful scenery stops for photo ops. The employees are always more
Debbie Ruter
22:22 10 Nov 18
The christmas place is one of my favorite places to visit. I love all of the lights, the decor, the music and the staff. Today we had the pleasure of having Katherine T. as our cashier , her politeness and cheerful demeanor brightened up our rainy day. She took her time and assured us that our fragile items were wrapped properly while other employees rushed just to get the job. Thank you so much Miss Katherine, we look forward to coming back. ☃️read more
Jessica lenart
21:31 12 Nov 18
Fun place to visit to get some Christmas decorations. Their selection of ornaments is the most I have ever seen. I love seeing my kids eyes light up when we walk in and have Christmas everywhere around more
John Skerl
18:30 19 Nov 18
Christmas places for any time of the year you want to feel Merry and festive. Love all the pretty trees and decorations even got my birthday present from their stuffed elf I love it. Got moms Christmas presents there flamingo strand of lights. I'm just really really happy they have a Christmas store I can run home and take pictures of so beautiful would definitely more
heather reynolds
01:38 25 Nov 18
The staff was very helpful and friendly! Santa was also a great experience for the kiddos! The selection here was vast and also overwhelming 😂😂 we enjoyed all of the little shops as well. ** the only negative were the bathrooms...they were very smelly near the Santa area 🤭🤢🥴read more
Justin Wiseman
03:29 04 Dec 18
I can't visit the area without making a stop here. If you can't find what you are looking for come here first because they probably have it. The staff is extra friendly and willing to help as needed, the building is neat and clean, the decor is beautiful, the only negative I have to say is I spend to much money here but that's my fault 😉read more
Denise Raines
23:31 09 Dec 18
Beautiful place that's overflowing with Christmas decorations. I was not looking forward to going there to find that one tree ornament with the wife and kids but by the time it was over u didn't want to leave. You cold send three days in there and still not look at more
Nathan Hall
12:35 16 Dec 18
Christmas Place was really nice, there were a lot of different things to see. They decorated the place really well and made it look wonderful. They have everything from traditional ornaments to unicorn figurines. The prices are good for anyone, there are things as low as $5.99 and as much as $16,500. Definitely a place to visit again!read more
Jeremy Whetstone
20:59 31 Dec 18
One of my favorite stores anywhere. I could spend hours in here. Can't wait to my next visit
Roberta Gilbert
14:52 01 Jan 19
This place is phenomenal! We always love coming here when we get a chance to get to Gatlinburg. Love what they have and the staff is good more
Roger Malone
03:55 13 Jan 19
Probably the largest Christmas store in existence! You think that you have seen everything, and then you turn a corner and there is more! Their inventory is quite remarkable, and if you can't find it here it's probably not available! Parking sometimes is a bit tight out front, though of course it depends on when you visit.I recommend going in the summer when its 100 Degrees outside, makes the novelty of it even more special!read more
Tim O'Sullivan
02:46 02 Feb 19
I just love it ! Best shopping for decorations EVER ! I still feel like a kid when I go to the Christmas Place. Can't visit the mountains without a shopping trip here ! Here are a few of my favorite Christmas Place photos from one of our trips, starring two people I more
Cindy Layfield
06:22 07 Mar 19
absolutely love this place. I always buy something for my Christmas town every time I come in town. If you haven't been here you definitely need to stop inread more
Mike Steinke
12:37 07 Mar 19
Santa is the best! Love the decorations & gift ideas. Can spend hours in here just taking everything in and enjoying.
Debbie Little
19:52 07 Mar 19
Very large Christmas shop. Room after room after room. You want a $3000 Christmas tree? They have several. Every type of ornament available with free personalization. There were I think 3 sitting at desks ready to personalize the ornament. So many types of decorations and lights. They have one room dedicated to just lights. If you're looking for specific decorations, they'll probably have more
Rybo Flaven
00:54 15 Mar 19
Nice place to visit. Really crowded though during our visit which made it hard to see everything. Had a cone of ice cream before we left. Workers inside the sweet treats store were less than more
Wendi Sopher
13:45 17 Mar 19
Wonderful Christmas shop with many quality Christmas decorations. They carry some of the most realistic artificial Christmas trees I have ever seen. As any good Christmas shop should have, there is a large variety of Christmas ornaments. They have a little theater inside to keep the kids busy while the parents shop. I LOVE that they have a large manger set up in the more
Removing Dross
01:39 19 Mar 19
This is my wife's favourite shop in the entire Gatlinburg-Pigeon Forge area. If you can't find the Christmas ornament or decorations you want here, likely it doesn't exist. It is such a large place it is easy to get separated. There is plenty of friendly, helpful staff available. They also have a snack and candy shop on site, free parking and plenty of seating outside to rest and look over your purchases.I believe the owners of The Christmas Store also own the hotel across the street. My wife is very interested in staying there as more
William Thomas Ramey
20:46 29 Oct 16
Christmas Everywhere, Everything, Every moment, Enjoy!! If you can't find it here... Have fun just walking around and browsing. Fun Family more
Rita Gutierrez Loeding
05:43 26 Jan 17
Unique store. Amazing selection! So many amazing finds. This store is like stepping into christmas any day. The staff were so very helful and always willing to help. Be prepared for a long check out time. There are so many people visiting the stores that the checkout lane takes forever. Almost not worth the wait. But the items in the store are so special I was willing to waitread more
Shelley Gorski
01:56 14 May 18
This place is super Christmasy. There's even an accompanying hotel that is Christmas themed across the street. There were some unique Christmas items inside that we bought while we were here. It seems like you can probably find any type of Christmas associated item inside here. Not to mention the cheery decor outside making it look like a Christmas more
Edward Parks
14:03 14 May 18
This is always one of my favorite places to visit in Pigeon Forge, but it's important to consider timing when you visit. Because we were visiting so far outside of the season, there was minimal stock on many items and the store was bare in some places. The best time to go is after August, or even more ideal, after Labor Day. The place is hopping then!read more
Angela Dawn
18:52 28 May 18
Pretty awesome Christmas themed store. Lots of items and great variety. If they don't have it; you don't need it. Only downside is the lack of cashiers causing very long checkout lines. A wait of 10-15 minutes is normal. Some people left without buying anything because of more
Kim Kafura
20:22 30 Sep 18

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