What Are Your Shipping Rates?
All packages are shipped via our preferred carrier. However, the last mile may be delivered by the US Postal Service. Both services have excellent online tracking facilities and you will be sent a link to track your package via email upon shipment.
- $0 – $20.00 = $6.95
- $20.01 – $40.00 = $8.95
- $40.01 – $50.00 = $9.95
- $50.01 – $65.00 = $10.95
- $65.01 – $100.00 = $13.95
- $100.01 – $150.00 = $16.95
- $150.01 – $200.00 = $19.95
- $200.01 – $250.00 = $22.95
- Over $250 – 12% of order total
Other Shipping Information
Oversized or perishable items may require a greater shipping charge. Additional charges are noted per item and are not covered by shipping discounts/promotions.
Rates shown apply to Continental US destinations only. Shipments to Alaska, Hawaii, Puerto Rico, or Guam, will require additional shipping fees, and are not covered by shipping discounts/promotions.
If you would like a quote prior to ordering, please contact us toll free at 800-445-3396, extension 192.
Orders that are placed online will be notified of these additional fees via email. We will not process/charge for the order until you have approved the additional charge.
Express 2 Day and Next Day shipping charges are calculated based on our current standard shipping charges.
Express 2 Day is approximately 3 times the current standard shipping charge and Express Next Day is approximately 6.5 times the current standard shipping charge.
Do We Ship Internationally?
Unfortunately, we do not ship internationally at this time.
What Are Your Shipping Time Estimates?
Due to high order volume, please allow up to 72 hours for order processing. Express shipping orders must be submitted by 12 Noon (Eastern Standard Time) to be delivered the following business day.
Need it by Christmas?
Standard shipping, orders must be placed by December 13th for guaranteed Christmas delivery.
Express shipping, orders must be placed by Dec. 18th for guaranteed Christmas delivery.
What Is Your Return Policy?
For a Full Refund or Exchange
- Within thirty (30) days
- Merchandise and packing must be in original condition
- Copy of Receipt
Please Note: Personalized ornaments or stockings, custom floral and sale merchandise cannot be returned unless defective or damaged.
All Christmas Trees must have a Return Label from Christmas Place. To obtain an RA Label, please contact Guest Services at 800-445-3396.
Acceptable Forms of Payment
Christmasplace.com accepts credit cards or debit cards with the following logos:
We now also accept PayPal payments online.