How To Reach Us

Phone: (865) 453-0415
Toll Free: (800) 445-3396
Fax: (865) 453-3318

Mailing Address

The Incredible Christmas Place
PO Box 958
Pigeon Forge, TN 37868

Online Ordering Department

Toll Free: 800-445-3396 ext.192

Store Hours (EST)

Sunday:9:30am- 6pm
Monday:9:30am - 6pm
Tuesday:9:30am - 6pm
Wednesday:9:30am - 6pm
Thursday:9:30am - 6pm
Friday:9:30am - 6pm
Saturday:9am - 9pm


Special Days

Easter: 11am-6pm
Thanksgiving Day: Closed
Christmas Eve: Close at 5PM
Christmas Day: Closed

NOTE: Any changes to store hours will be announced at 800-445-3396.

Store Location

2470 Parkway Pigeon Forge, TN 37868 

Driving Directions

  • From Interstate 40: Take Exit 407 (East of Knoxville, TN – West of Asheville, NC).
  • Travel south on Highway 66 to the heart of Sevierville.
  • Hwy 66 becomes Hwy 441 when you cross the Little Pigeon River.
  • Travel South on Hwy 441 (Parkway) into Pigeon Forge, where the traffic lights are numbered.
  • We are located at Traffic Light 2A, in the Bell Tower Square, on the east side of the Parkway.

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